Young's Market Company

Director, Salesforce Systems

2 months ago
Requisition ID
# of Openings




The Director, Salesforce Systems is accountable to business and technology management from end to end including web and mobile applications, gathering business requirements, developing holistic strategy, scoping, planning, development, implementation, and post-implementation maintenance and support.



  • Develop and maintain technology strategy and roadmaps for various business areas to ensure required level of functionality and performance expectations are met.
  • Leads the web development team, providing strategic and tactical direction, pushing the use of trending technologies, establishing and championing best practices, providing hands-on guidance, setting development standards, conducting code reviews, and managing project schedules.
  • Determine technology direction for development, provide education and technical support to the tech, creative, digital and account service teams and assist with project scoping.
  • Manage web application risk, improve reliability, ensure compliance with policy and audit requirements.
  • Contribute to documentation such as functional specifications, budget estimates, and timelines.
  • Lead Salesforce Automation, CRM, Marketing, Community and Analytics systems innovation.
  • Take ownership of multiple web applications and portals, such as the Client Portal, National Account Web Portal, Supplier Sample Portal, Sales Quota system, Millennium system, etc. and provide continual refinement, enhancement, new functionality development, and day-to-day system support.
  • Responsible for all web system integration with ERP, WMS, Data Warehouse, and external data sources.
  • Manage software vendors to ensure that requirements documentation can be easily translated into development and test plans, negotiate Statement of Work, and oversee completion.
  • Prepare and deliver presentations to senior management, translating complex technical topics to audiences with a range of technical sophistication and advise on strategic projects to leverage advanced technology in support of business development.
  • Evaluate emerging technologies to identify opportunities, trends and best practices that can be used to strengthen all web application development practices.
  • All other duties as assigned.



  • A Bachelor's or higher degree in Computer Science, Information Systems, or related field.
  • 8+ years of relevant hands-on end to end development experience with primary focus on web applications.
  • Expert understanding of Web technologies, application architecture best practices and standards.
  • Experience implementing large scale, global solutions with integrations across multiple applications.
  • Solid experience with Salesforce Automation, CRM, BI, and ERP integration.
  • Strong technical skills including .NET, SQL Server, and Oracle databases, HTML, PHP, front-end UX, J2EE, database, modeling and design.
  • In-depth knowledge of Salesforce programming including strong, hands-on experience with Apex (Classes, Triggers, Batch Processing, Web Services and APIs, Test Coverage Classes, Deployment Strategies).
  • Strong project management and team management skills to lead and inspire diverse groups of engineers, capable of delegating, motivating, and supporting resources to achieve high delivery demands.
  • Superb communication, negotiation and presentation skills.


  • MBA and/or advanced degree in Computer Science



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